Conference Agenda

This two day conference offers leading airport developers and suppliers the opportunity to share expertise and knowledge on upcoming projects and developments in the region.

09:00 - 09:15Opening Remarks

09:15 - 09:30Dubai Airports Keynote

09:30 - 10:00International Keynote

10:00 - 11:00Panel Discussion – Future developments of airports in the Middle East

  • What are the challenges in meeting the planned surge in passenger numbers
  • New project announcements across the region
11:00 - 11:30Coffee and networking break

11:30 - 12:15Utilising passenger data and predictive analytics

  • How can individual pieces of data be used to personalise the passenger journey?
  • Employing predictive analytics to create smarter border controls

12:15 - 12:45Airport automation and retail – maximizing revenue per passenger

  • Is there a threat to traditional revenue streams due to new technologies?
  • Innovation and strategies to drive more value from customers
  • Where can retailers and airports collaborate in more depth to create more income?
12:45 - 14:00Lunch and networking break

14:00 - 14:30Predicting the behaviors of traveler of the future

  • What will be demanded by the future passenger?
  • Identifying the potential technologies to be used by the connected traveller
  • Encouraging the consumer to share more for greater choice and security

14:30 - 15:30Panel Discussion - Revolutionising the entire passenger journey – from home to boarding

  • Creating a clear vision for a digital passenger journey
  • Allowing more passenger control before they’ve left home
  • Stakeholder collaboration – who’s responsible for what?
15:30 - 16:00Coffee and networking break

16:00 - 16:30Integrating augmented reality(AR) in to passenger experience

  • Recognising the challenges to creating a seamless AR experience
  • How long before AR becomes universal, and at what scale will airports need to invest?

16:30 - 17:30Panel Discussion - Airport robotics – the future or a fad?

  • What are the new and emerging airport robotics?
  • Where can robotics create true value for the passenger?
  • Analysing the cost implications in the short and long term

17:30Close of Day One

How digitisation is affecting security and safety

09:00 - 09:30Achieving document-less travel...then what?

  • Next generation travel documents and apps – what are the limitations?
  • What role will blockchain play in the development of paperless travel?
  • Creating the ‘trusted traveler’ and seamless passenger transition

09:30 - 10:00The modern airport and cyber security

  • Where assets are most vulnerable to a cyber-attack?
  • What is your risk to a cyber threat and how can it be reduced?
  • Identifying and removing insider threats

10:00 - 11:00Panel Discussion - Information and data sharing to enhance the security experience

  • Cross border data sharing and airline collaboration for smarter security
  • Are digital borders achievable? What needs to be done?
11:00 - 11:30Coffee and networking break

11:30 - 12:00Blockchain and the airport industry

  • Where is it currently being used and how does it fit in with current technologies?
  • Creating strategies behind blockchain implementation
  • Where is the benefit to the airport and passenger?

12:00 - 13:00Getting the right balance between security and passenger experience

  • How far can automation go in security screening?
  • Understanding your customer - what does the passenger actually want from their security experience?
13:00 - 14:00Lunch and networking break

Analysing tehchnology to improve airport efficiency and operational challenges

14:00 - 14:30Location based services and how they can benefit passenger throughput

  • Building on the airport-passenger relationship through beacons and location services
  • Integrating beacons in to existing airport wireless infrastructure

14:30 - 15:15Panel Discussion - Refining and normalising airport processes

  • Encouraging collaboration to advance disruption resilience across the Middle East
  • Building system wide information management for better data sharing
  • Upgrading airport systems without effecting operational effectiveness
15:15 - 15:45Coffee and networking break

15:45 - 16:15Artificial intelligence, automation and flight disruption

  • Creating awareness through an airport network to improve planning and execution
  • Assessing the potential for automation within your airport

16:15 - 17:00Panel Discussion - Identifying where digitisation can boost airport efficiency

  • What digitisation trends will affect the airport industry?
  • Is IoT finally about to take off in airports?

17:00Close of Conference






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